Frequently Asked Questions (FAQ)

✔ How do I place my order on YUGO website?
• Add your desired product to the shopping cart.
• Enter your delivery address.
• Proceed to checkout and add your payment details.
• Your order will be placed immediately.

✔ Can I ship different items to different shipping addresses?
• Yes, you can ship items to different addresses.
• Shipping charges may apply separately for each address.

✔ How do I check my order status?
• Simply log into your YUGO account.
• Go to the Order Status section to track your order.

✔ Do I have to sign up for a YUGO Clothing account to buy something?
• No, sign-up is not mandatory to place an order.
• But signing up gives you access to exclusive services and benefits.
• Sign-up requires a valid email address and correct information.

✔ What forms of payment does YUGO Clothing accept?
• Direct Cash Payment (Cash on Delivery).
• BKASH.
• Rocket.
• Other available payment options (if applicable).

✔ Can I change my billing address?
• Yes, you can update your billing address.
• Go to the Edit Details section of your account before checkout.