Terms & Conditions

Welcome to YUGO (referred to as "we", "us", "our", or "YUGO"). By using our website [www.yugojourney.com.] (the “Site”), placing an order, or engaging with any of our services, you agree to the following Terms & Conditions. Please read them carefully before using this site.

Account Registration

·        To shop or access certain features, you may need to create an account.

·        You are responsible for keeping your account information (especially your password) confidential.

·        We reserve the right to suspend or terminate your account if suspicious activity or misuse is detected.

Product Information & Availability

·        We aim to display product descriptions, pricing, and availability as accurately as possible.

·        However, slight variations in color, texture, and size may occur due to screen settings or photography.

·        All products are subject to availability. We may cancel or delay orders if stock is not available.

Pricing & Payment

·        All prices are listed in Bangladeshi Taka (৳) and include VAT where applicable.

·        We accept:

·        Mobile banking (bKash, Nagad, Rocket)

·        Cash on Delivery (COD) all over Bangladesh. Delivery charge may vary due to the location.

·        YOGO reserves the right to update prices at any time without prior notice.

Order Confirmation & Cancellation

·        Once your order is placed, you will receive an email/SMS confirmation.

·        We may cancel orders due to:

·        Stock unavailability

·        Suspicious payment activity

·        Errors in pricing or product information

·        Customers can request cancellations within 6 hours of placing the order by contacting customer service.

Delivery Policy

·        Orders are typically delivered within 3–7 business days across Bangladesh.

·        Delivery charges may apply depending on location and order value.

·        Delivery timelines may vary due to holidays, political unrest, natural events, or courier delays.

 

User Conduct

You agree not to:

·        Use the site for fraudulent or unlawful activities

·        Post harmful, abusive, or misleading content

·        Disrupt site functionality or attempt unauthorized access

Limitation of Liability

YUGO will not be liable for:

·        Any indirect, incidental, or consequential damages from using the site

·        Delays or delivery failures caused by third-party couriers

·        Inaccuracies in product descriptions or typographical errors

Privacy Policy

·        By using our site, you also agree to our [Privacy Policy], which outlines how we collect, use, and protect your personal data under Bangladesh’s Digital Security Act 2018 and related regulations.

Amendments

·        YUGO reserves the right to modify or update these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the site implies acceptance.